When performance slips, leaders face a critical crossroads: do you coach, or do you correct? The answer isn’t always obvious—but the impact is enormous. This guide will help you navigate that decision with clarity, compassion, and confidence.

Would you agree that employee performance management is arguably the toughest part about being a leader? Hands down, the best tool I've found for increasing employee engagement and success is the "Performance Check-In." Read more here for: What to say in a performance check-in, the #1 way to make check-ins more effective, and tips for remote employee performance check-ins.

Do any of these leadership mistakes sound familiar to you? They do to me! Delivering difficult performance feedback is a skill. And like any skill it takes time to develop. It also takes ongoing training and practice. As a leader, I've made all 3 of these mistakes when delivering difficult performance feedback to an employee. What was the cost? Broken trust with my employee and increased risk to my company.